The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees /
Guardat en:
| Autor principal: | |
|---|---|
| Altres autors: | , |
| Format: | Llibre |
| Idioma: | anglès |
| Publicat: |
Nueva York, EUA :
Free Press,
2003, c2003
|
| Col·lecció: | (Business and Economics)
|
| Matèries: | |
| Etiquetes: |
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
|
Ítems similars: The Value Profit Chain :
- The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services /
- Mapping Experiences : A Complete Guide to Customer Alignment Through Journeys, Blueprints and Diagram /
- Services Marketing : Integrating Customer Focus Across the Firm /
- Services Marketing : Integrating Customer Focus Across the Firm /
- Pasión por la banca /
- Moving Forward in Service Quality Research : Measuring Different Customer-Expectation Levels, Comparing Alternative Scales, and Examining the Performance-Behavioral Intentiosn Links /