Mapping Experiences : A Complete Guide to Customer Alignment Through Journeys, Blueprints and Diagram /
Obra sobre cómo crear y utilizar diagramas de alineación para convertir las valiosas observaciones de los clientes en conocimientos prácticos, ya sea para crear una mejor experiencia de consumo o visualizar soluciones futuras a problemáticas detectadas. Los diagramas de alineación ilustran la experi...
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| Autore principale: | |
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| Natura: | Libro |
| Lingua: | inglese |
| Pubblicazione: |
Sebastopol, EUA :
O'Reilly,
2021, c2021
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| Edizione: | 2a edición |
| Soggetti: | |
| Accesso online: | Ver documento en línea |
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