Moving Forward in Service Quality Research : Measuring Different Customer-Expectation Levels, Comparing Alternative Scales, and Examining the Performance-Behavioral Intentiosn Links /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Бусад зохиолчид: | , |
| Формат: | Ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Cambridge, EUA :
Marketing Science Institute,
1994, c1994
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| Нөхцлүүд: | |
| Шошгууд: |
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
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Ижил төстэй зүйлс: Moving Forward in Service Quality Research :
- Call Center Management On Fast Forward : Succeding in Today's Dynamic Inbound Environment /
- Marketing bancario en la era de la información /
- Techno-Ready Marketing : How and Why Your Customers Adopt Technology /
- Gestionar la experiencia del cliente /
- Services Marketing : Integrating Customer Focus Across the Firm /
- Services Marketing : Integrating Customer Focus Across the Firm /