Customer Services Nightmares : 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed /
Consejos de la autora sobre la satisfacción de los clientes en los que por medio de experiencias prácticas explica casos extremos en este campo. Friedman posee una compañía especializada en la atención a clientes y ofrece servicio a las compañías para capacitar y resolver problemas de relaciones púb...
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
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Ngā tūemi rite: Customer Services Nightmares :
- The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services /
- Managing Customers as Investments : The Strategic Value of Customers in the Long Run /
- Total Customer Satisfaction : satisfacción y deleite total de los clientes /
- The Seven Pillars of Customer Success : A Proven Framework to Drive Impactful Client Outcomes for Your Company /
- Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue /
- Collaborative Customer Relationship Management : Taking CRM to the Next Level /