פריטים דומים: The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services /
- Customer Services Nightmares : 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed /
- Total Customer Satisfaction : satisfacción y deleite total de los clientes /
- Collaborative Customer Relationship Management : Taking CRM to the Next Level /
- Managing Customers as Investments : The Strategic Value of Customers in the Long Run /
- Customer Relationship Marketing : Theoretical and Managerial Perspectives /
- Cómo medir la satisfacción del cliente /
נושא: Atención al Cliente - Medición
- Cómo medir la satisfacción del cliente /
- Cómo medir la satisfacción del cliente /
- The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services /
- Total Customer Satisfaction : satisfacción y deleite total de los clientes /
- Cómo medir la satisfacción del cliente : desarrollo y utilización de cuestionarios /