Magnetic Service : Secrets for Creating Passionately Devoted Customers /
Guardado en:
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| Andre forfattere: | |
| Format: | Bog |
| Sprog: | engelsk |
| Udgivet: |
San Francisco, EUA :
Berrett-Koehler,
2003, c2003
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Lignende værker: Magnetic Service :
- Customer Relationship Marketing : Theoretical and Managerial Perspectives /
- Inside the Minds : Profitable Customer Relationships : The Keys to Maximizing Acquisition, Retention, and Loyalty /
- Gestión de la clientela : la manera de conseguir y retener clientes rentables /
- Onboarding Matters : How Successful Companies Transform New Customers Into Loyal Champions /
- The Seven Pillars of Customer Success : A Proven Framework to Drive Impactful Client Outcomes for Your Company /
- Moving Forward in Service Quality Research : Measuring Different Customer-Expectation Levels, Comparing Alternative Scales, and Examining the Performance-Behavioral Intentiosn Links /