Service Management : Operations, Strategy, Information Technology /
| Autore principale: | |
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| Altri autori: | , |
| Natura: | Libro |
| Lingua: | inglese |
| Pubblicazione: |
Nueva York, EUA :
Irwin,
2014, c2014
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| Edizione: | 8a edición |
| Serie: | (The McGraw-Hill/Irwin Series Operations and Decision Sciences)
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| Soggetti: |
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