Customer Satisfaction Evaluation : Methods for Measuring and Implementing Service Quality /
Shranjeno v:
| Glavni avtor: | |
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| Format: | Knjiga |
| Jezik: | angleščina |
| Izdano: |
Nueva York, EUA :
Springer,
2010, c2010
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| Serija: | (International Series in Operations Research & Management Science)
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| Online dostop: | Ver documento en línea |
| Oznake: |
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