Cita APA (7a ed.)
Kaplan, R. S., & Norton, D. P. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard University, Business School.
Cita estilo Chicago (17a ed.)
Kaplan, Robert S., y David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston, EUA: Harvard University, Business School.
Cita MLA (9a ed.)
Kaplan, Robert S., y David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard University, Business School.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.