APA (7th ed.) Citation
Kaplan, R. S., & Norton, D. P. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard University, Business School.
Chicago Style (17th ed.) Citation
Kaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston, EUA: Harvard University, Business School.
MLA (9th ed.) Citation
Kaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard University, Business School.
Warning: These citations may not always be 100% accurate.