The Seven Pillars of Customer Success : A Proven Framework to Drive Impactful Client Outcomes for Your Company /

Geahča maid

• Onboarding Matters : How Successful Companies Transform New Customers Into Loyal Champions /
  Dahkki: Weber, Donna
  Almmustuhtton: (2021)
• Customer Relationship Marketing : Theoretical and Managerial Perspectives /
  Dahkki: Malhotra, Naresh K.
  Almmustuhtton: (2021)
• Managing Customers as Investments : The Strategic Value of Customers in the Long Run /
  Dahkki: Gupta, Sunil
  Almmustuhtton: (2005)
• The One to One Future : Building Relationships One Customer at a Time /
  Dahkki: Peppers, Don
  Almmustuhtton: (1996)
• Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue /
  Dahkki: Mehta, Nick
  Almmustuhtton: (2016)