The SAGE Handbook of Service-Dominant Logic /

Lignende værker

• Service-Dominant Logic : Premises, Perspectives, Possibilities /
  af: Lusch, Robert F.
  Udgivet: (2014, c2014)
• Service Leadership : The Quest for Competitive Advantage /
  af: Grönfeldt, Svafa
  Udgivet: (2006, c2006)
• Conexión eficaz con los clientes : técnicas especiales para un servicio excepcional /
  af: Gallagher, Richard S.
  Udgivet: (2007, c2007)
• The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees /
  af: Heskett, J.L
  Udgivet: (2003, c2003)
• The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services /
  af: Parker, Philip M.
  Udgivet: (2008, c2008)