Service-Dominant Logic : Premises, Perspectives, Possibilities /

Ítems similars

• The SAGE Handbook of Service-Dominant Logic /
  per: Vargo, Stephen L.
  Publicat: (2019, c2019)
• Service Leadership : The Quest for Competitive Advantage /
  per: Grönfeldt, Svafa
  Publicat: (2006, c2006)
• Conexión eficaz con los clientes : técnicas especiales para un servicio excepcional /
  per: Gallagher, Richard S.
  Publicat: (2007, c2007)
• The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees /
  per: Heskett, J.L
  Publicat: (2003, c2003)
• Cómo medir la satisfacción del cliente /
  per: Gerson, Richard F.
  Publicat: (1998, c1998)