The Changing Face of Today's Customer : Strategies for Atracting and Retaining a Diverse Customer and Employee Base in Your Local Market /

Ítems similars

• Customer Equity : Building and Managing Relationships as Valuable Assets /
  per: Blattberg, Robert C.
  Publicat: (2001, c2001)
• Techno-Ready Marketing : How and Why Your Customers Adopt Technology /
  per: Parasuraman, A.
  Publicat: (2001, c2001)
• Total Customer Satisfaction : satisfacción y deleite total de los clientes /
  per: Rico, Rubén Roberto
  Publicat: (1997, c1997)
• Marketing Finance : Turning Marketing Strategies into Shareholder Value /
  per: Ward, Keith
  Publicat: (2004, c2004)
• Comercialización actual /
  per: Jefkins, Frank
  Publicat: (1997, c1997)