Citace podle APA (7th ed.)
Lipp, D. The Changing Face of Today's Customer: Strategies for Atracting and Retaining a Diverse Customer and Employee Base in Your Local Market. Longstreet.
Citace podle Chicago (17th ed.)
Lipp, Doug. The Changing Face of Today's Customer: Strategies for Atracting and Retaining a Diverse Customer and Employee Base in Your Local Market. Atlanta, EUA: Longstreet.
Citace podle MLA (9th ed.)
Lipp, Doug. The Changing Face of Today's Customer: Strategies for Atracting and Retaining a Diverse Customer and Employee Base in Your Local Market. Longstreet.
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