Cita APA (7a ed.)
Cleveland, B., & Mayben, J. Call Center Management On Fast Forward: Succeding in Today's Dynamic Inbound Environment. Call Center.
Cita estilo Chicago (17a ed.)
Cleveland, Brad, y Julia Mayben. Call Center Management On Fast Forward: Succeding in Today's Dynamic Inbound Environment. Annapolis, EUA: Call Center.
Cita MLA (9a ed.)
Cleveland, Brad, y Julia Mayben. Call Center Management On Fast Forward: Succeding in Today's Dynamic Inbound Environment. Call Center.
Precaución: Estas citas no son 100% exactas.