Cita APA (7a ed.)
Stickdorn, M., & Schneider, J. This Is Service Design Thinking: Basics, Tools, Cases. BIS Publishers.
Cita estilo Chicago (17a ed.)
Stickdorn, Marc, y Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. Amsterdam, Holanda: BIS Publishers.
Cita MLA (9a ed.)
Stickdorn, Marc, y Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. BIS Publishers.
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