Cita APA (7th ed.)
Cusick, W. J. All Customers Are Irrational: Understanding What They Think, What They Feel, and What Keeps Them Coming Back. American Management Association.
Cita Chicago (17th ed.)
Cusick, William J. All Customers Are Irrational: Understanding What They Think, What They Feel, and What Keeps Them Coming Back. Nueva York, EUA: American Management Association.
Cita MLA (9th ed.)
Cusick, William J. All Customers Are Irrational: Understanding What They Think, What They Feel, and What Keeps Them Coming Back. American Management Association.
Atenció: Aquestes cites poden no estar 100% correctes.