Citace podle APA (7th ed.)
Chang, R. Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Jossey-Bass, Richard Chang Associates.
Citace podle Chicago (17th ed.)
Chang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. San Francisco, EUA : EUA: Jossey-Bass, Richard Chang Associates.
Citace podle MLA (9th ed.)
Chang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Jossey-Bass, Richard Chang Associates.
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