مواد مشابهة: Lean Office and Service Simplified :
- The Complete Lean Enterprise : Value Stream Mapping for Administrative and Office Processes /
- Lean Service, Management Total : liderando el futuro de las empresas /
- Just-in-Time : Surviving by Breaking Tradition /
- Designing Better Services : A Strategic Approach From Design to Evaluation /
- Work and the Nature of Man /
- El culto a la empresa : el engañoso atractivo de la organización devoradora /