Cita APA (7a ed.)
Brock, R. Inside the Minds: Profitable Customer Relationships : The Keys to Maximizing Acquisition, Retention, and Loyalty. Aspatore.
Cita estilo Chicago (17a ed.)
Brock, Richard. Inside the Minds: Profitable Customer Relationships : The Keys to Maximizing Acquisition, Retention, and Loyalty. Boston, EUA: Aspatore.
Cita MLA (9a ed.)
Brock, Richard. Inside the Minds: Profitable Customer Relationships : The Keys to Maximizing Acquisition, Retention, and Loyalty. Aspatore.
Precaución: Estas citas no son 100% exactas.