Cita APA (7th ed.)
Stefanie Rinderle-Ma, F. T. Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011, Proceedings. Springer.
Cita Chicago (17th ed.)
Stefanie Rinderle-Ma, Farouk Toumani. Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011, Proceedings. Berlín, Alemania: Springer.
Cita MLA (9th ed.)
Stefanie Rinderle-Ma, Farouk Toumani. Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011, Proceedings. Springer.
Atenció: Aquestes cites poden no estar 100% correctes.