APA (7. basım) Alıntı
Federico Rajola. Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (2a edición.). Springer.
Chicago Style (17. basım) Atıf
Federico Rajola. Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation. 2a edición. Berlín, Alemania: Springer.
MLA (9th ed.) Atıf
Federico Rajola. Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation. 2a edición. Springer.
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