Cita APA (7th ed.)
João Falcão e Cunha, M. S. Exploring Services Science: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings. Springer.
Cita Chicago (17th ed.)
João Falcão e Cunha, Mehdi Snene. Exploring Services Science: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings. Berlín, Alemania: Springer.
Cita MLA (9th ed.)
João Falcão e Cunha, Mehdi Snene. Exploring Services Science: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings. Springer.
Atenció: Aquestes cites poden no estar 100% correctes.