Cita APA (7a ed.)
Jan vom Brocke, M. R. Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer.
Cita estilo Chicago (17a ed.)
Jan vom Brocke, Michael Rosemann. Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Berlín, Alemania: Springer.
Cita MLA (9a ed.)
Jan vom Brocke, Michael Rosemann. Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer.
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