APA-referens (7:e uppl.)
Jan vom Brocke, M. R. Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture. Springer.
Chicago-referens (17:e uppl.)
Jan vom Brocke, Michael Rosemann. Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture. Berlín, Alemania: Springer.
MLA-referens (9:e uppl.)
Jan vom Brocke, Michael Rosemann. Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture. Springer.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.