Andreas Riel, R. O. Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Springer.
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Cita estilo Chicago (17a ed.)
Andreas Riel, Rory O.Connor. Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Berlín, Alemania: Springer.
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Andreas Riel, Rory O.Connor. Systems, Software and Services Process Improvement: 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Springer.
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