Cita APA (7a ed.)
Jörg Desel, B. P. Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004, Proceedings. Springer.
Cita estilo Chicago (17a ed.)
Jörg Desel, Barbara Pernici. Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004, Proceedings. Berlín, Alemania: Springer.
Cita MLA (9a ed.)
Jörg Desel, Barbara Pernici. Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004, Proceedings. Springer.
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