Cita APA (7th ed.)
Haluk Demirkan, J. C. S. Service Systems Implementation. Springer.
Cita Chicago (17th ed.)
Haluk Demirkan, James C. Spohrer. Service Systems Implementation. Nueva York, EUA: Springer.
Cita MLA (9th ed.)
Haluk Demirkan, James C. Spohrer. Service Systems Implementation. Springer.
Atenció: Aquestes cites poden no estar 100% correctes.