Mehdi Snene, J. R. Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Springer.
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Cita estilo Chicago (17a ed.)
Mehdi Snene, Jolita Ralyté. Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Berlín, Alemania: Springer.
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Cita MLA (9a ed.)
Mehdi Snene, Jolita Ralyté. Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Springer.
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