Grand Successes and Failures in IT: Public and Private Sectors : IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013, Proceedings - Yogesh K. Dwivedi, Helle Zinner Henriksen, David Wastell, Rahul De ((IFIP Advances in Information and Communication Technology))