Human Work Interaction Design. Work Analysis and HCI : Third IFIP 13.6 Working Conference, HWID 2012, Copenhagen, Denmark, December 5-6, 2012, Revised Selected Papers - Pedro Campos, Torkil Clemmensen, José Abdelnour Nocera, Dinesh Katre, Arminda Lopes, Rikke Ørngreen ((IFIP Advances in Information and Communication Technology))