Technological Innovation for Value Creation : Third IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2012, Costa de Caparica, Portugal, February 27-29, 2012, Proceedings - Luis M. Camarinha-Matos, Ehsan Shahamatnia, Gonçalo Nunes ((IFIP Advances in Information and Communication Technology))