What Kind of Information Society? Governance, Virtuality, Surveillance, Sustainability, Resilience : 9th IFIP TC 9 International Conference, HCC9 2010 and 1st IFIP TC 11 International Conference, CIP 2010, Held as Part of WCC 2010, Brisbane, Australia, September 20-23, 2010, Proceedings - Jacques Berleur, Magda David Hercheui, Lorenz M. Hilty ((IFIP Advances in Information and Communication Technology))