APA (7th ed.) Zitazioa
International Conference on Exploring Service Science ( Ginebra, Suiza), Snene, M., & Leonard, M. Exploring Services Science: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014 : Proceedings. Springer.
Chicago Style (17th ed.) Zitazioa
International Conference on Exploring Service Science ( Ginebra, Suiza), Mehdi Snene, eta Michel Leonard. Exploring Services Science: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014 : Proceedings. Cham, Suiza: Springer.
MLA (9th ed.) Zitazioa
International Conference on Exploring Service Science ( Ginebra, Suiza), et al. Exploring Services Science: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014 : Proceedings. Springer.
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