Shapiro, D. Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. Viking.
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Cita estilo Chicago (17a ed.)
Shapiro, Daniel. Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. Nueva York, EUA: Viking.
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Cita MLA (9a ed.)
Shapiro, Daniel. Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. Viking.
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