APA način citiranja (7. izdanje)
Jeston, J., & Davenport, T. H. (2018). Business Process Management: Practical Guidelines to Successful Implementations (4a edición.). Routledge.
Čikaški stil citiranja (17. izdanje)
Jeston, John, i Thomas H. Davenport. Business Process Management: Practical Guidelines to Successful Implementations. 4a edición. Nueva York, EUA: Routledge, 2018.
MLA način citiranja (9. izdanje)
Jeston, John, i Thomas H. Davenport. Business Process Management: Practical Guidelines to Successful Implementations. 4a edición. Routledge, 2018.
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