Cita APA (7th ed.)
Blokdyk, G. Customer Journey Analytics: Complete Self-Assessment Guide. The Art of Service.
Cita Chicago (17th ed.)
Blokdyk, Gerardus. Customer Journey Analytics: Complete Self-Assessment Guide. Brendale, Australia: The Art of Service.
Cita MLA (9th ed.)
Blokdyk, Gerardus. Customer Journey Analytics: Complete Self-Assessment Guide. The Art of Service.
Atenció: Aquestes cites poden no estar 100% correctes.