Cita APA (7a ed.)
Chew, E. K., & Gottschalk, P. Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation. IGI Global : Businnes Science Reference.
Cita estilo Chicago (17a ed.)
Chew, Eng K., y Petter Gottschalk. Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation. Hershey, EUA: IGI Global : Businnes Science Reference.
Cita MLA (9a ed.)
Chew, Eng K., y Petter Gottschalk. Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation. IGI Global : Businnes Science Reference.
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