Cita APA (7a ed.)
Betz, C. T. Architecture and Patterns for IT: Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children (2a edición.). Morgan Kaufmann.
Cita estilo Chicago (17a ed.)
Betz, Charles T. Architecture and Patterns for IT: Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children. 2a edición. Burlington, EUA: Morgan Kaufmann.
Cita MLA (9a ed.)
Betz, Charles T. Architecture and Patterns for IT: Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children. 2a edición. Morgan Kaufmann.
Precaución: Estas citas no son 100% exactas.