Cita APA (7a ed.)
Boutros, T., Purdie, T., & Duffy, D. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. McGraw-Hill.
Cita estilo Chicago (17a ed.)
Boutros, Tristan, Tim Purdie, y Dustin Duffy. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. Nueva York, EUA: McGraw-Hill.
Cita MLA (9a ed.)
Boutros, Tristan, et al. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. McGraw-Hill.
Precaución: Estas citas no son 100% exactas.