Cita APA (7a ed.)
Peppers, D., & Rogers, M. The One to One Future: Building Relationships One Customer at a Time. Currency : Doubleday.
Cita estilo Chicago (17a ed.)
Peppers, Don, y Martha Rogers. The One to One Future: Building Relationships One Customer at a Time. Nueva York, EUA: Currency : Doubleday.
Cita MLA (9a ed.)
Peppers, Don, y Martha Rogers. The One to One Future: Building Relationships One Customer at a Time. Currency : Doubleday.
Precaución: Estas citas no son 100% exactas.