Cita APA (7a ed.)
Keyte, B., & Locher, D. The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes. CRC Press.
Cita estilo Chicago (17a ed.)
Keyte, Beau, y Drew Locher. The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes. Boca Ratón, EUA: CRC Press.
Cita MLA (9a ed.)
Keyte, Beau, y Drew Locher. The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes. CRC Press.
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