Cita APA (7th ed.)
Katzan, H., & Collier, D. A. Service Science: Concepts, Technology, Management : A Guide to Service Science for Academicians and Practitioners. Iuniverse.
Cita Chicago (17th ed.)
Katzan, Harry, i David A. Collier. Service Science: Concepts, Technology, Management : A Guide to Service Science for Academicians and Practitioners. Nueva York, EUA: Iuniverse.
Cita MLA (9th ed.)
Katzan, Harry, i David A. Collier. Service Science: Concepts, Technology, Management : A Guide to Service Science for Academicians and Practitioners. Iuniverse.
Atenció: Aquestes cites poden no estar 100% correctes.