Cita APA (7a ed.)
George, M. L. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. McGraw-Hill.
Cita estilo Chicago (17a ed.)
George, Michael L. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. Nueva York, EUA: McGraw-Hill.
Cita MLA (9a ed.)
George, Michael L. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. McGraw-Hill.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.