Cita APA (7a ed.)
Luntz, F. Words that Work: It's Not What You Say, It's What People Hear. Hyperion.
Cita estilo Chicago (17a ed.)
Luntz, Frank. Words That Work: It's Not What You Say, It's What People Hear. Nueva York, EUA: Hyperion.
Cita MLA (9a ed.)
Luntz, Frank. Words That Work: It's Not What You Say, It's What People Hear. Hyperion.
Precaución: Estas citas no son 100% exactas.