Cita APA (7a ed.)
Kerpen, D. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook, and Other Social Networks. McGraw-Hill.
Cita estilo Chicago (17a ed.)
Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook, and Other Social Networks. Nueva York, EUA: McGraw-Hill.
Cita MLA (9a ed.)
Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook, and Other Social Networks. McGraw-Hill.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.