Cita APA (7a ed.)
Raynus, J. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. CRC Press.
Cita estilo Chicago (17a ed.)
Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. Boca Ratón, EUA: CRC Press.
Cita MLA (9a ed.)
Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. CRC Press.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.