Cita APA (7a ed.)
Ould, M. A. Business Process Management: A Rigorous Approach. Meghan-Kiffer.
Cita estilo Chicago (17a ed.)
Ould, Martyn A. Business Process Management: A Rigorous Approach. Tampa, EUA: Meghan-Kiffer.
Cita MLA (9a ed.)
Ould, Martyn A. Business Process Management: A Rigorous Approach. Meghan-Kiffer.
Precaución: Estas citas no son 100% exactas.