Cita APA (7a ed.)
Chang, J. F. Business Process Management Systems: Strategy and Implementation. Auerbach.
Cita estilo Chicago (17a ed.)
Chang, James F. Business Process Management Systems: Strategy and Implementation. Boca Ratón, EUA: Auerbach.
Cita MLA (9a ed.)
Chang, James F. Business Process Management Systems: Strategy and Implementation. Auerbach.
警告：这些引文格式不一定是100％准确.